Privacy Policy

Privacy Policy

Skynup is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.

By accessing our website, you agree to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

We may collect the following details when you place an order or contact us:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Billing details

1.2 Non-Personal Information

This includes data collected automatically:

  • Device type
  • Browser information
  • IP address
  • Pages visited
  • Time spent on the website

1.3 Payment Information

We do not store your card details.
All payments are securely processed through trusted third-party payment gateways.

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders
  • Provide customer support
  • Improve our website and user experience
  • Send order updates and notifications
  • Respond to your queries
  • Prevent fraud and ensure security

We do not sell or share your personal information with advertisers or external parties for marketing.

3. Sharing of Information

We may share your data only with:

  • Shipping partners (for delivery)
  • Payment gateways (for secure transactions)
  • Customer support tools
  • Legal authorities, if required for compliance

All third-party partners follow strict data protection standards.

4. Cookies & Tracking

We use cookies to:

  • Improve site performance
  • Remember your preferences
  • Analyze website traffic

You can disable cookies through your browser settings, but some features may not function properly.

5. Data Security

We use industry-standard security measures to protect your information from:

  • Unauthorized access
  • Loss
  • Misuse
  • Alteration

However, no method of transmission online is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You may request:

  • Access to your stored information
  • Correction of inaccurate details
  • Deletion of your data (where legally applicable)
  • Opt-out from marketing emails

To exercise your rights, contact us at: care.skynup@gmail.com

7. Children’s Privacy

Our website is not intended for individuals under the age of 13, and we do not knowingly collect their data.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

9. Contact Us

For questions or concerns regarding this Privacy Policy, contact us: